Frequently asked questions
Does your company test on animals?
Diamond By Kerr Cosmetics is a cruelty free brand. we do not test our products on animals nor do we allow others to test on our behalf. Our brand is certified as cruelty free
What forms of payments do you accept?
The payment methods we accept are:
What happens if the product I order becomes temporarily out of stock or backordered?
If an item selected is temporarily out of stock at the time of your order, you will be notified via email when that items is back in stock and you will not be charged.
Where is my order status?
You will recieved an email confirmation from us once your order is successfully placed.
Please allow 2-3 business day for payment processing. Once your payment is processed, your order will be shipped and you will recieve a shipping confirmation
Returns & exchange: